Privacy Policy

In the context of the entry into force of the General Data Protection Regulation (GDR) in
Europe on 25 May 2018, we are making changes to our personal data protection policy.
This Privacy Policy describes how we collect, use, process and disclose information about you, including
personal information, in connection with your access to and use of the ESCAPADE FRANÇAISE
Platform.
If you encounter a term that is not defined in this Privacy Policy (such as "Announcement" or
"ESACAPADE FRANÇAISE Platform"), that term will have the same definition as in our Terms of Service.

  1. COLLECTED DATA
    We collect three general categories of information.
    1.1 Information you provide us.
    1.1.1 Information needed to use the ESCAPADE FRANÇAISE Platform.
    We request and collect the following personal information about you when you use the ESCAPADE
    FRANÇAISE Platform. This information is necessary for the proper performance of the agreement
    between you and us and to enable us to meet our legal obligations. Without them, we may not be able to
    provide you with all the services you request.
     Account information. When creating your ESCAPADE FRANÇAISE Account, we ask you to
    provide us with certain information such as your first name, last name, e-mail address and date
    of birth.
     Profile information. In order to use certain features of the ESCAPADE FRANÇAISE Platform
    (such as booking), we may ask you to provide additional information that may include your
    address, telephone number and profile picture.
     Payment information. To use certain features of the ESCAPADE FRANÇAISE Platform (such as
    booking), we may ask you to provide certain financial information (such as your bank account or
    credit card information) in order to facilitate payment processing.
    1.1.2 Information you choose to give us.
    You may choose to provide us with additional personal information, in order to obtain a better user
    experience when you use the ESCAPADE FRANÇAISE Platform. This additional information will be
    processed as soon as you have given your consent.
     Additional profile information. You may choose to provide additional information as part of
    your FRENCH ESCAPADE profile (such as gender, preferred language(s), city and personal
    description). Some of this information, as specified in your Account settings, is part of your
    public profile page and will be visible to others.
     Other information. Alternatively, you may choose to provide us with information when you
    complete a form, conduct a search, update or add information to your ESCAPADE FRANÇAISE
    Account, complete surveys, post to discussion forums, participate in promotional activities or
    use other features of the ESCAPADE FRANÇAISE Platform.
    1.1.3 Information required to use the Payment Services.
    The Payment Processor must collect the following information, as it is necessary for the proper execution
    of the agreement between you and us and to comply with applicable law (such as anti-money laundering
    regulations). Without them, you will not be able to use the Payment Services:
     Payment information. When you use Payment Services, the Payment Processor requires
    certain financial information (such as your bank account or credit card information) in order to
    process payments and comply with applicable law.
     Identity verification and other information. If you are a Host, the Payment Processor may
    require identity verification information (such as copies of your official identification document,
    passport, national identity card or driver's license) or other authentication information, such as
    your date of birth, address, e-mail address, telephone number and other information, in order to
    verify your identity, offer Payment Services and comply with applicable law.
    1.2 Information we automatically collect when you use the ESCAPADE FRANÇAISE Platform.
    When you use the ESCAPADE FRANÇAISE Platform and Payment Services, we automatically collect
    information, including personal information, about the services you use and how you use them. This
    information is necessary for the proper execution of the agreement between you and us, for us to comply
    with legal obligations and taking into account our legitimate interest in being able to provide and
    improve the functionality of the FRENCH ESCAPADE Platform and Payment Services.
     Geolocation information. When you use certain features of the ESCAPADE FRANÇAISE
    Platform, we may collect information about your approximate or precise location, as determined
    by data such as your IP address or the GPS of your mobile device, in order to provide you with a
    better user experience. Most mobile devices allow you to control or disable the use of location
    services in applications from the device settings menu. ESCAPADE FRANÇAISE may also collect
    this information, even if you are not using the application, if this connection is enabled in the
    settings or permissions of your device.
     Use information. We collect information about your interactions with the ESCAPADE
    FRANÇAISE Platform, such as your visits to pages or content, your searches for Advertisements,
    reservations you have made and other actions on the ESCAPADE FRANÇAISE Platform.
     Connection and device data. We automatically collect login and device data when you access
    and use the ESCAPADE FRANÇAISE Platform, even if you have not created a FRENCH
    ESCAPADE Account or are not logged in. This information includes, but is not limited to:
    information about how you used the ESCAPADE FRANÇAISE Platform (including if you clicked
    on links to third-party applications), IP address, access dates and times, computer hardware and
    software data, device data, data associated with device use, unique identifiers, crash data,
    cookies and pages that you viewed or displayed before or after using our Platform.
     Cookies and similar technologies. We use cookies or other similar technologies, such as web
    beacons, pixels and mobile device identifiers. We may also authorize our business partners to
    use these tracking technologies on the ESCAPADE FRANÇAISE Platform or subscribe to the
    services of third parties to track your behavior on our behalf. Even if you have the possibility to
    disable cookies from your browser settings, the ESCAPADE FRANÇAISE Platform does not
    modify its practices in response to a "Do not follow" signal in the HTTP header of your browser or
    mobile application, because of a lack of standardization regarding how this signal should be
    interpreted.
     Information on payment transactions. ESCAPADE FRANÇAISE collects information about your
    payment transactions on the ESCAPADE FRANÇAISE Platform, including the payment method
    used, date and time, payment amount, payment method expiration date, billing postal code,
    PayPal e-mail address, IBAN information, your address and other related transaction
    information. This information is necessary for the proper execution of the agreement between
    you and us and to enable us to make available the Payment Services.
  2. USE OF THE INFORMATION WE COLLECT
    We use, store and process information, including personal information about you, to fuel, understand,
    improve and develop the ESCAPADE FRANÇAISE Platform, to create and maintain a more secure trust
    environment, and to comply with our legal obligations.
    2.1 To feed, improve and develop the ESCAPADE FRANÇAISE Platform.
     To allow you to access and use the ESCAPADE FRANÇAISE Platform.
     Manage, protect, improve and optimize the Platform and the ESCAPADE FRANÇAISE
    experience, for example by carrying out analyses and studies.
     Provide customer service.
     Send you support and service messages, updates, security alerts and Account notifications.
     If you provide us with your contact details, we may process this information: (i) for fraud
    detection and prevention actions and (ii) for any purposes authorized by you at the time of data
    collection.
     To manage, protect, enhance and optimize the ESCAPADE FRANÇAISE Platform and
    experience, as well as to customize and adapt your experience (e.g. by making Ad suggestions or
    ranking search results), we profile based on your interactions with the ESCAPADE FRANÇAISE
    Platform, your search and booking history, your profile and preference information, and other
    content you transmit to the ESCAPADE FRANÇAISE Platform.
    We process this information given our legitimate interest in improving the ESCAPADE FRANÇAISE
    Platform and our Members' experience with it, and when such information is necessary for the proper
    execution of the agreement with you.
    2.2 Create and maintain a more secure environment of trust.
     Detect and prevent fraud, spam, abuse, security incidents and other harmful activities.
     Conduct safety investigations and risk assessments.
     Verify or authenticate the information or identifications transmitted by you (for example, verify
    the address of your Hosting or compare the identification photo with another photo transmitted
    by you).
     Perform checks with databases or other sources of information, including police or background
    checks, to the extent permitted by applicable law and with your consent, if applicable.
     Comply with our legal obligations.
     Resolve any disputes we may have with our Members and enforce our contracts with third
    parties.
     Enforce our Terms of Service and other policies.
     In connection with the above activities, we may profile your interactions with the ESCAPADE
    FRANÇAISE Platform, your profile information and other content that you transmit to the
    ESCAPADE FRANÇAISE Platform, as well as information obtained from third parties. In limited
    cases, automated processes may restrict or suspend access to the FRENCH ESCAPADE Platform
    if such processes detect a Member or activity that, in our opinion, represents a security risk or
    other type of risk to the FRENCH ESCAPADE Platform, other Members or third parties.
    We process this information in view of our legitimate interest in protecting the ESCAPADE FRANÇAISE
    Platform, to measure the proper execution of our agreement with you and to comply with applicable
    laws.
    2.3 Provide, Customize, Evaluate and Improve our Advertising and Marketing Services.
     Send you promotional messages, commercial, advertising and other information that may be of
    interest to you based on your preferences (including information about ESCAPADE FRANÇAISE
    or about our partners' campaigns and services) and social network advertisements via social
    networking platforms, such as Facebook or Google.
     Personalize, evaluate and improve our advertising.
     Manage sponsorship programs, awards, surveys, lotteries, contests, or other promotional
    activities or events supported or managed by ESCAPADE FRANÇAISE or its commercial
    partners.
     Profile your features and preferences (based on the information you provide us, your
    interactions with the ESCAPADE FRANÇAISE Platform, information obtained from third parties,
    and your search and booking history) to send you promotional messages, commercial,
    advertising and other information that we believe may be of interest to you.
    We will process your personal information for the purposes listed in this section, given our legitimate
    interest in undertaking marketing activities to offer you products or services that may be of interest to
    you. You can choose to no longer receive marketing communications from us by following the
    unsubscribe instructions included in our marketing communications or by changing your notification
    settings on your ESCAPADE FRANÇAISE Account.
    2.4 Use by the Payment Processing Manager of the information collected.
     Enable you to access and use the Payment Services.
     Detect and prevent fraud, abuse, security incidents and other harmful activities.
     Conduct safety investigations and risk assessments.
     Perform controls over databases and other sources of information.
     Comply with legal obligations (such as anti-money laundering regulations).
     Apply Terms of Payment and other payment policies.
     With your consent, send you promotional messages, commercial, advertising and other
    information that may be of interest to you, based on your preferences.
    The Payment Processor manages this information, given its legitimate interest in improving the
    Payment Services and its users' experience with these services, if such information is necessary for the
    proper execution of the agreement with you and to comply with applicable laws.
  3. SHARING AND DISCLOSURE
    3.1 With your consent.
    Where you have given your consent, we may share information about you, including personal
    information, as described at the time of your consent, such as when you authorize a third party
    application or website to access your ESCAPADE FRANÇAISE Account or when you participate in
    promotional activities conducted by ESCAPADE FRANÇAISE partners or third parties.
    3.2 Sharing among Members.
    In order to facilitate bookings, or other interactions between Members, we may need to share certain
    information, including personal information, with other Members, when necessary for the proper
    performance of the agreement between you and us, as follows:
     When you send a reservation request as a Traveler, certain information about you is shared with
    the Host, including your full name, the full name of any additional Travelers, your cancellation
    history and any other information you agree to share. Once your reservation is confirmed, we
    will disclose additional information, such as your phone number, to help coordinate the trip.
     When you have confirmed a reservation as a Host, certain information is shared with the
    Traveler to finalize the reservation, such as your full name, telephone number and the address of
    your Accommodation or Experience.
     When you, as a Traveler, invite other Travelers to a reservation, your full name, travel dates,
    Host name, Announcement details, accommodation address and other associated information
    will be shared with each additional Traveler.
    Nous ne communiquons pas vos données de facturation ou de paiement à d’autres Membres.
    3.3 Social networking platforms.
    Where possible under applicable law, we may use certain limited personal information about you, such as
    your email address, to "hash" it and share it with social networking platforms, such as Facebook or
    Google, to generate potential customers, drive traffic to our websites or otherwise promote our products
    and services or the ESCAPADE FRANÇAISE Platform. These processing activities are based on our
    legitimate interest in undertaking marketing activities to offer you products or services that may be of
    interest to you.
    The social networking platforms with which we may share your personal data are neither controlled nor
    monitored by ESCAPADE FRANÇAISE. Therefore, any questions regarding how your social networking
    platform service provider processes your personal data should be directed to that provider.
    Please note that you may at any time request ESCAPADE FRANÇAISE to stop processing your data for
    these direct marketing purposes by sending an e-mail to donnesrgpdef@escapadefrancaise.com
  4. OTHER IMPORTANT INFORMATION
    4.1 Google Maps/Earth.
    Some parts of the ESCAPADE FRANÇAISE platform use Google Maps/Google Earth mapping services,
    including Google Maps APIs.
  5. THIRD-PARTY PARTNERS AND INTEGRATIONS
    The ESCAPADE FRANÇAISE Platform may contain links to third party services or websites, such as third
    party integrations, brand sharing services, or third party brand services ("Third Party Partners").
    ESCAPADE FRANÇAISE does not own or control these Third Party Partners and in your interactions with
    them, you may either provide information directly to the Third Party Partner, or to ESCAPADE
    FRANÇAISE or both. Such Third Party Partners will have their own rules regarding the collection, use and
    disclosure of information. We encourage you to read the privacy policies of other websites you visit.
  6. YOUR RIGHTS
    You may exercise any of the rights described in this section by contacting your ESCAPADE FRANÇAISE
    Data Processing Manager and your ESCAPADE FRANÇAISE Payment Processing Manager designated as
    competent by this Privacy Policy, by sending an e-mail to donnesrgpdef@escapadefrancaise.com.
    Please note that we may ask you to verify your identity before taking any further action regarding your
    application.
    6.1 Managing your information.
    You can access and update some of your information in your Account settings. If you have chosen to
    connect your ESCAPADE FRANÇAISE Account to a third party application, such as Facebook or Google,
    you can change your settings and withdraw permission for the application by changing your Account
    settings. You are responsible for keeping your personal information up-to-date.
    6.2 Correction of inaccurate or incomplete information.
    You have the right to ask us to correct inaccurate or incomplete personal information about you (that you
    cannot update yourself on your ESCAPADE FRANÇAISE Account).
    6.3 Data Access and Portability.
    In some jurisdictions, applicable law may allow you to request copies of your personal information that
    we hold. You may also be entitled to request copies of the personal information you have provided to us
    in a structured, commonly used and machine-readable format and/or request us to transmit such
    information to another service provider (where technically possible).
    6.4 Retention and deletion of data.
    In general, we retain your personal information as long as necessary to fulfill the agreement between you
    and us and to comply with our legal obligations. If you no longer wish us to use your information to
    provide you with the services of the ESCAPADE FRANÇAISE Platform, you may request that we delete
    your personal information and close your ESCAPADE FRANÇAISE Account. Please note that if you
    request that your personal information be deleted:
     We may retain some of your personal information necessary for our legitimate business
    interests, such as detecting and preventing fraud and improving security. For example, if we
    suspend a FRENCH ESCAPADE Account for fraud or security reasons, we may retain certain
    information from that FRENCH ESCAPADE Account to prevent that Member from opening a
    new FRENCH ESCAPADE Account in the future.
     We may retain and use your personal information to the extent necessary to comply with our
    legal obligations. For example, ESCAPADE FRANÇAISE may retain some of your information for
    tax, legal and audit purposes.
     Because we maintain the ESCAPADE FRANÇAISE Platform to protect it from accidental or
    malicious loss or destruction, residual copies of your personal information may not be deleted
    from our backup systems for a limited period of time.
    6.5 Withdrawal of consent and limitation of treatment.
    If you have given your consent to the processing of your personal information by ESCAPADE
    FRANÇAISE, you may withdraw your consent at any time by changing your Account settings or by
    sending a communication to ESCAPADE FRANÇAISE specifying the consent you withdraw. Please note
    that the withdrawal of your consent does not affect the legality of any processing activity based on such
    consent prior to its withdrawal. In addition, in some jurisdictions, applicable law may give you the right to
    limit how we use your personal information, particularly in cases where (i) you dispute the accuracy of
    your personal information; (ii) the processing is unlawful and you object to the deletion of your personal
    information; (iii) we no longer need your personal information for processing purposes, but you require
    the information for the purposes of making, exercising or defending legal claims; or (iv) you have
    objected to the processing under Section 6.6 and pending analysis as to whether the legitimate interests
    of ESCAPADE FRANÇAISE take precedence over yours.
    6.6 Objection to treatment.
    In some jurisdictions, applicable law may allow you to request ESCAPADE FRANÇAISE not to use your
    personal information for certain specific purposes (including profiling) if such processing is based on a
    legitimate interest. If you object to this processing, ESCAPADE FRANÇAISE will no longer process your
    personal information for these purposes, unless we can demonstrate serious and legitimate reasons for
    such processing or such processing is necessary for the establishment, exercise or defense of legal claims.
    If your personal information is processed for direct marketing purposes, you may at any time request
    ESCAPADE FRANÇAISE to stop processing your data for these direct marketing purposes by sending an
    e-mail to donnesrgpdef@escapadefrancaise.com.
    6.7 Filing complaints.
    You have the right to file complaints concerning the data processing activities carried out by ESCAPADE
    FRANÇAISE before the competent data protection authorities.
    7.SECURITY
    We implement and continuously update administrative, technical and physical security measures to
    protect your information against unauthorized access, loss, destruction or alteration. Some of the
    safeguards we use to protect your information are firewalls and data encryption, as well as information
    access controls. If you know or have reason to believe that your FRENCH ESCAPADE Account
    identification information has been lost, stolen, misappropriated or otherwise compromised, or in the
    event of actual or suspected unauthorized use of your FRENCH ESCAPADE Account, please contact us
    following the instructions in the "Contact Us" section below.
  7. AMENDMENTS TO THIS PERSONAL DATA PROTECTION CHARTER
    ESCAPADE FRANÇAISE reserves the right to make any modification to this Privacy Policy at any time, in
    accordance with this clause. If we make an amendment to this Privacy Policy, we will publish the new
    version on the ESCAPADE FRANÇAISE Platform and update the "Last Update" date at the top of this
    Privacy Policy. We will also notify you of the change by e-mail at least thirty (30) days prior to the
    effective date. If you do not agree with the terms of the new Privacy Policy, you may delete your
    Account. If you do not delete your Account before the effective date of the new Personal Data Protection
    Charter, your access and continued use of the ESCAPADE FRANÇAISE Platform will be subject to the
    new Personal Data Protection Charter.
  8. CONTACT US
    If you have any questions or complaints about this Privacy Policy or the information practices of
    ESCAPADE FRANÇAISE, you can send us an e-mail or contact us at:
    donnesrgpdef@escapadefrancaise.com.
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